Billing and Collections Expert

3 days ago


Makati City, National Capital Region, Philippines IWG plc Full time

About IWG plc

We are a leading provider of flexible workspaces, with over 30 years of experience. Our mission is to deliver high-quality workspaces and services that meet the evolving needs of our customers.

The role of Account Receivable Analyst-Temp is critical in supporting our billing and accounts receivable processes. As a key member of our team, you will play a vital role in ensuring timely and accurate resolution of customer queries and escalations.

Responsibilities:
  • Perform thorough KYC and documentation process for all clients.
  • Prepare and monitor credit card applications to ensure seamless payment processing.
  • Collaborate with various stakeholders within the organisation to resolve complex issues.
  • Facilitate communication with third-party credit card providers and acquirers to ensure smooth transaction processing.
  • Provide project support for Payment Orchestration initiatives to enhance efficiency and productivity.
  • Escalate critical issues to team leads and managers for prompt resolution.
  • Contribute to reporting efforts by providing data-driven insights to team leads and managers.

This position requires a detail-oriented individual with excellent analytical and problem-solving skills. If you are passionate about delivering exceptional customer service and have a strong understanding of accounting principles, we encourage you to apply.



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