Project Coordinator

1 day ago

General Santos, Soccsksargen, Philippines beBeeProject Full time $50,000 - $80,000
Project Coordination Specialist

This position plays a key role in ensuring the timely and successful delivery of our website products to clients.

  • Coordinate multiple projects simultaneously.
  • Build strong relationships with clients to ensure effective communication.
  • Work collaboratively with the development team to meet project objectives.

Responsibilities include:

  • Assist clients through the production process, ensuring their website is launched on time.
  • Act as a liaison between clients and the development team.
  • Monitor project progress to ensure it remains within scope and schedule.
  • Provide regular project updates to clients.
  • Proactively suggest improvements to clients' online presence based on industry best practices.

Additional responsibilities include:

  • Manage website projects in production.
  • Maintain excellent customer relationships.
  • Identify and resolve web project issues efficiently.
  • Prepare and deliver project status reports.
  • Understand clients' goals and provide guidance on achieving them.
  • Ensure clients receive the necessary services to meet their business objectives.
  • Support internal and client projects.
  • Coordinate with other teams via phone and email.
  • Anticipate project errors before clients contact support.
  • Launch projects with minimal revisions from Quality Assurance.
  • Review websites proactively for issues and revisions.
  • Facilitate effective communication between clients and the development team.
  • Minimize escalation rates.
  • Manage weekly tasks effectively.
  • Complete and pass advanced training programs.

Requirements for this role include:

  • Experience managing multiple clients or projects.
  • Background in art and design is beneficial but not required.
  • Excellent communication and interpersonal skills.
  • At least 1 year of customer support experience serving North American clients.
  • Knowledge of internet-related products such as web hosting and design.
  • Ability to multitask, prioritize, and meet deadlines.
  • Adaptability and eagerness to learn.
  • Goal-oriented and detail-focused individual.
  • Positive attitude and team spirit.
  • Knowledge of software platforms is a plus.

Key competencies for this role include:

  • Effective communication
  • Team player
  • Fast learner
  • Organized
  • Patient and flexible
  • Resourceful and assertive
  • Positive attitude
  • Coachable

This role requires a strong organizational and time management skillset, with a focus on delivering high-quality results while meeting deadlines. If you have a passion for project coordination and a knack for building strong relationships, this could be the perfect opportunity for you.

We are seeking a highly motivated and experienced Project Coordination Specialist to join our team. As a key member of our team, you will play a crucial role in ensuring the successful delivery of our website products to clients.

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