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Security Services Customer Support Agent

1 week ago

Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

Neksjob Corporation is seeking a highly skilled Customer Service Specialist to join our team in Cebu City. As a key member of our global home security account team, you will be responsible for providing exceptional customer service and support to our clients.

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About the Role:

  • We are looking for a dedicated and results-driven individual who can handle customer inquiries and issues effectively.
  • You will work closely with our team to deliver high-quality service and ensure customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Collaborate with internal teams to provide accurate information and solutions to customers.
  • Maintain strong communication skills to build trust and rapport with customers.

Requirements:

  • Bachelor's degree in any field.
  • Minimum 1 year of customer service experience.
  • Excellent communication and problem-solving skills.