Implementation Consultant

3 days ago


Manila, National Capital Region, Philippines Resolver Inc. Full time

About Resolver Inc.

At Resolver, we're passionate about empowering organizations to make informed decisions by providing intuitive risk management solutions. As a Solution Consultant, you will be instrumental in delivering exceptional customer experiences through the successful implementation of our software.

Job Description

The primary focus of this role is to lead and participate in the delivery of software implementations, ensuring that customers maximize their investment in our platform. You'll educate customers on the requirements for successful implementations, creating design alternatives and recommendations that satisfy industry best practices.

Responsibilities

  • Establish a shared vision of project success with customers and project teams, controlling and communicating project scope, schedule, budget, and risk.
  • Collaborate with Consultants, Solution Architects, and Project Managers to deliver high-quality solutions that exceed customer expectations.

Required Skills and Qualifications

  • 2+ years of experience in delivering enterprise off-the-shelf software or incident management solutions.
  • Experience with Visio, MS Project, MS Office, and CRM's such as Salesforce.
  • Excellent communication and interpersonal skills, with the ability to manage ongoing projects simultaneously and work effectively in a collaborative environment.

Becoming an Expert

You have exceptional communication skills and enjoy speaking with customers. You're a go-getter with an excellent ability to manage ongoing projects simultaneously and take charge of tasks with minimal direction.



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