Business Data Analyst

6 days ago


Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

Job Overview

We are seeking an Analytics Specialist to join our team in Bacolod City, Philippines. As a key member of our Operations group, you will be responsible for generating and analyzing operations and financial reporting to provide value-added services to our clients.

In this role, you will work closely with the Manager, Reporting & Analytics to contribute to the success of the customer experience as well as the overall success of the team.

  • Develop new reports to improve operational efficiencies
  • Provide insights and analytics to help operations in improving processes, productivity, and efficiency KPIs
  • Support ad-hoc reporting needs for clients and operations

Requirements

  • Minimum 2 years of experience in Analytics
  • Familiarity with PowerBI tool/Microsoft Fabric is required
  • Knowledge of SQL, Python, Tableau, or other advanced reporting tools is a plus

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