Chief Operations Officer

1 week ago


Manila, National Capital Region, Philippines MicroSourcing International, Inc. Full time
About the Role

We are seeking a highly experienced Chief Operations Officer to lead our new BPO Delivery Center in the Philippines. The ideal candidate will have a strong background in BPO operations, process optimization, workforce management, and client relations, with experience leading high-growth service delivery operations.

Key Responsibilities:
  • Lead the full setup of the delivery center, including facility selection, infrastructure installation, and workforce recruitment.
  • Develop a scalable operational model to ensure efficiency as the center expands.
  • Establish key processes, tools, and performance metrics to drive business success.
  • Ensure compliance with local labor laws, industry regulations, and company policies.

The successful candidate will have proven experience in setting up and scaling BPO delivery centers in the Philippines and will be able to drive culture, engagement, and talent development in a high-growth environment.

What We Offer
  • A competitive compensation package.
  • A collaborative and inclusive work environment.
  • Opportunities for career growth and professional development.
  • A chance to work with a pioneer and largest offshore provider of managed services in the Philippines.


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