
Remote Customer Service Representative
1 day ago
We are seeking a professional Customer Support Agent to provide exceptional customer experiences through various communication channels.
Key Responsibilities and Deliverables- Respond to customers in a timely and professional manner
- Handle inquiries related to product information, order tracking, returns, and account concerns efficiently
- Utilize Gorgias and Shopify platforms to manage tickets and provide prompt support
- Stay informed on product updates and best practices for customer service
- Excellent written and spoken English communication skills
- At least 1 year of experience with both Shopify and Gorgias
- Ability to work independently and handle multiple conversations simultaneously
- Empathetic, patient, and reliable approach when addressing customer concerns
TalentPop offers a competitive compensation package, paid time off, and comprehensive health insurance among other benefits. If you are passionate about delivering outstanding customer experiences and growing your career in a remote environment, we encourage you to apply.
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