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1 day ago
The role of Network Security Engineer requires a professional to ensure the security and integrity of an organization's computer systems and networks.
Key responsibilities include monitoring and triaging incoming support cases, prioritizing and resolving quick-win issues, identifying and escalating Severity 1 cases, maintaining and updating backlog cases with clear documentation, participating in weekend/on-call support, and troubleshooting issues related to Linux systems, basic networking, virtualization, and cloud environments.
- Monitor and respond to incoming support cases via a shared queue.
- Prioritize and resolve technical issues that meet response and resolution SLAs.
- Identify and escalate critical issues following established protocols.
- Maintain accurate and structured documentation for all technical issues.
- Participate in rotational weekend/on-call support duties.
- Troubleshoot complex issues related to Linux systems, network configurations, virtualization, and cloud services.
Required Skills and Qualifications:
- Minimum 4-5 years of experience in Linux system administration.
- Proven expertise in network security devices and protocols.
- Excellent communication and problem-solving skills.
- Familiarity with scripting languages such as Bash, PowerShell, and Python is a plus.
Benefits:
- A competitive compensation package.
- A positive and engaging work environment.
- Flexible work arrangements to promote work-life balance.
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