Debt Recovery Specialist

2 weeks ago


Cagayan de Oro, Northern Mindanao, Philippines RYDE N' GO MOTORCYCLE Full time
Key Responsibilities:

• Monitor assigned accounts to identify outstanding debts, ensuring timely resolution and minimizing financial losses for RYDE N' GO MOTORCYCLE.

• Plan and execute strategies to recover outstanding payments, maintaining a positive relationship with debtors where possible.

• Locate and contact debtors to inquire about their payment status, providing clear communication and resolving any discrepancies in a fair and professional manner.

• Negotiate payoff deadlines or payment plans with debtors, ensuring compliance with company policies and procedures.

• Handle customer inquiries and complaints, addressing concerns in a courteous and prompt manner.

• Investigate and resolve discrepancies in a timely and efficient manner, maintaining the integrity of RYDE N' GO MOTORCYCLE's financial records.

• Establish trust relationships with debtors to prevent future issues and promote ongoing business relationships.

• Update account status and database regularly, ensuring accurate and up-to-date information for financial analysis and reporting.

• Alert superiors to debtors unwilling or unable to pay, facilitating prompt decision-making and minimizing financial risks.

• Comply with regulatory requirements and company policies when taking legal action to recover outstanding debts.

• Maintain accurate and detailed records of all interactions with debtors, ensuring compliance with internal controls and external regulations.

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