Employee Experience Coordinator

2 weeks ago

Makati City, National Capital Region, Philippines AMS Full time

Are you passionate about making a difference in the lives of others? Do you have a passion for talent and a desire to work in a dynamic and innovative environment?

About the Role

We're seeking an exceptional Employee Experience Coordinator to join our team. As a key member in our People Operations function, you will play a crucial role in enhancing employee experiences, optimising HR processes, and driving our organisational values.

Main Responsibilities
  1. Maintain accurate and up-to-date documentation of HR processes and policies, including Sharepoint and system pages and version-controlled documentation. Pro-actively recommend improvements in processes and procedures.
  2. Professionally respond to all assigned incoming queries via telephone or email within the required SLA response time and escalate when necessary. Adhere to phone rota and shared mailbox assigning rota timetable.
  3. Take ownership of workload distribution and supporting team members with prioritisation where required i.e. training new Team Members.
  4. Complete and oversee internal and external HR reports (both regular and ad hoc).
  5. Act as SME for complex queries and escalations.
  6. Work with Team lead and Principal to review allocated HR administrative processes to create greater efficiencies and ensure legal compliance.
  7. Ensure the ticket system/shared mailboxes are regularly monitored and managed. Adhere to designated SLAs in mailbox and ticket management. Ensure communication loop is closed, escalate critical items as necessary.
  8. Identify opportunities to improve service and processes (e.g. templating common response emails and organising the central filing of these).
  9. Build and maintain strong working relationships with internal and external customers.
  10. Provide appropriate guidance and support to Line Managers and Employees. Escalate queries to People Operations Principal / Team Leader as required to ensure the customer is fully supported.

  • Employee Experience Coordinator

    1 week ago

    Makati City, National Capital Region, Philippines beBee Careers Full time

    We are seeking a highly motivated and results-driven Employee Experience Coordinator to join our team.Main Objectives:Design and implement initiatives to enhance employee engagement and well-beingDevelop and maintain relationships with key stakeholders to ensure seamless service deliveryDrive business growth through data-driven insights and analysisThe...

  • Employee Experience Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines beBee Careers Full time

    Job Role:This HR professional plays a key role in driving human resources strategies and activities to support the organization's goals and objectives.Main Accountabilities:Develop and implement HR systems and processes.Manage recruitment and talent acquisition activities.Coordinate employee onboarding and offboarding processes.Support organizational...

  • Employee Experience Coordinator

    2 weeks ago

    Quezon City, National Capital Region, Philippines Pro Tempo Promotions and Marketing Corporation Full time

    Job Title: Employee Experience CoordinatorJob SummaryWe are seeking an experienced Employee Experience Coordinator to join our team at Pro Tempo Promotions and Marketing Corporation. The successful candidate will be responsible for enhancing the overall employee experience through various initiatives and programs.Key ResponsibilitiesDevelop and implement...

  • Employee Experience Coordinator

    2 weeks ago

    Makati City, National Capital Region, Philippines JPSC Group Holdings INC. Full time

    About the Company:JPSC Group Holdings INC. is a leading organization in the industry, known for its commitment to excellence and innovation.Job Description:Recruitment and Talent ManagementHR AdministrationEmployee Engagement and RelationsPerformance Management and DevelopmentBenefits and CompensationCompliance and Risk ManagementKey Responsibilities:Develop...

  • Employee Experience Coordinator

    7 days ago

    Caloocan City, National Capital Region, Philippines beBee Careers Full time

    About the JobWe are looking for an Employee Experience Coordinator to lead our HR function and drive business outcomes.Key Responsibilities:Design and implement HR policies and procedures to improve employee experienceDevelop and maintain positive relationships with employees at all levelsProvide coaching and guidance to managers on HR best practicesConduct...

  • Employee Experience Coordinator

    7 days ago

    Makati City, National Capital Region, Philippines beBee Careers Full time

    As an HR Data Manager, you will play a critical role in ensuring the accuracy and integrity of employee data. This involves managing and maintaining HR-related data, including employee records, timekeeping, and performance metrics, as well as developing and implementing data-driven solutions to improve HR processes and outcomes.Key AccountabilitiesManage and...

  • Employee Experience Specialist

    7 days ago

    Makati City, National Capital Region, Philippines beBee Careers Full time

    About the JobWe are looking for a skilled HR Coordinator to join our team. The successful candidate will be responsible for coordinating various HR tasks, including recruitment, onboarding, employee records, payroll, benefits administration, and performance management.Key ResponsibilitiesAssist with posting job openings and sourcing candidates on various job...

  • Employee Experience Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines AI Rudder Full time

    We are seeking an Employee Experience Specialist to join our team at AI Rudder. As a vital member of our HR department, you will be responsible for creating a positive and engaging work environment that promotes employee satisfaction and retention.ResponsibilitiesDevelop and implement employee recognition and reward programsConduct regular feedback sessions...

  • Employee Experience Associate

    1 week ago

    Makati City, National Capital Region, Philippines beBee Careers Full time

    Job Summary:This HR Operations Assistant role is a key position within our HR team, responsible for providing administrative support and ensuring smooth and efficient operations.Key Responsibilities:Provide administrative support to the HR team, including tasks such as data entry, document preparation, and filing.Support the onboarding and offboarding...

  • Employee Experience Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines AyalaLand Logistics Holdings Corp. Full time

    We are seeking an experienced Employee Experience Manager to join our team at AyalaLand Logistics Holdings Corp.Job Description:Enhance employee experience by implementing employee relations, policies, programs, and practices that align with the company's goals and objectives.Develop and implement employee engagement strategies to promote a positive work...