Virtual Support Associate

3 hours ago

Taguig, National Capital Region, Philippines beBeeSupport Full time ₱10,000 - ₱13,000
Virtual Support Associate

As a Virtual Support Associate, you will be responsible for providing administrative support to our clients remotely. This role involves managing documents and files efficiently, handling data entry tasks, and conducting product research.

  • Key Responsibilities:
  • Organize and manage documents and files efficiently.
  • Handle data entry tasks, including compiling lead lists, transcribing meeting minutes, audio recordings, managing payroll information, and organizing research notes.
  • Conduct product research, procure goods, and obtain samples securely.
  • Maintain, update, and gather information for marketing and sales campaigns using a CRM system.
  • Generate and dispatch statements or invoices, monitor payments, and track company expenses.
  • Gather data on trends, industry best practices, and other publicly available information to prepare reports for comparative analysis.
  • Oversee project progress, facilitate internal communication, and organize company data.
  • Coordinate team schedules, preempt scheduling conflicts, and ensure clients are punctual and well-prepared for meetings.
  • Arrange travel itineraries, book accommodations, rental vehicles, etc.
  • Handle incoming calls, schedule appointments, and conduct informational inquiries.
  • Manage email correspondence, follow up on communications, organize inbox according to client preferences, and alert clients regarding important emails.
  • Undertake miscellaneous tasks as required.

Requirements and Qualifications:

  • Minimum of 6 months to 1 year experience in a related field.
  • Exceptional phone, email, and instant messaging communication abilities.
  • Strong organizational and time management proficiencies.
  • Technologically adept, with familiarity in contemporary tools such as desktop sharing, cloud services, and VoIP.
  • Proficient in word-processing software and spreadsheets, such as MS Office.
  • Familiarity with online calendars and scheduling platforms, such as Google Calendar.
  • Demonstrates a proactive attitude and eagerness for training opportunities.
  • Able to work the night-shift.

Benefits:

  • Comprehensive Health Insurance Coverage (HMO)
  • Performance-Based Incentive Programs
  • Embracing and Inclusive Workplace Culture
  • Continuous Upskilling and Development Opportunities
  • Full Work-From-Home Arrangement
  • Dedicated and Supportive Team Environment
  • Pathways for Professional Advancement
  • Engaging and Enjoyable Work Atmosphere

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