Financial Operations Coordinator

4 days ago


Manila, National Capital Region, Philippines Select Virtual Assistants Full time

**Job Summary:**

We are seeking an experienced Rent Collection Specialist to join our team at Select Virtual Assistants. This full-time role requires a strong commitment to collecting rent and managing accounts receivable.

**Key Responsibilities:**

  • Monitor tenants with outstanding balances and follow up via phone call, text, or email
  • Respond to tenant inquiries regarding any concerns with rent payments, Tenant Portal, etc.
  • Collaborate with the Leasing team to facilitate move-ins for new tenants via AppFolio
  • Rent collection and monitoring
  • Reporting delinquencies to Rental Property Owners
  • Send rent reminders to tenants
  • Send Rent Due Notices to tenants and conduct follow-ups
  • Facilitate move-ins for new tenants via AppFolio
  • Assist in monitoring and coordinating rent increases for all rent-controlled and rent-stabilized units
  • Assist in preparing 3-Day Notices to Pay Rent or Quit for delinquent tenants
  • Assist in preparing rent increase calculation sheets and notices

**Requirements:**

  • Prior work experience in a Property Management company (California-based company, if possible)
  • Prior knowledge and experience in Accounts Receivable (A/R) processes
  • Proficient in using AppFolio (property management software) and tools
  • Strong English communication and writing skills
  • Tech-savvy, fast learner
  • Organized and has strong attention to detail
  • Customer-service oriented


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