Financial Operations Coordinator
4 days ago
**Job Summary:**
We are seeking an experienced Rent Collection Specialist to join our team at Select Virtual Assistants. This full-time role requires a strong commitment to collecting rent and managing accounts receivable.
**Key Responsibilities:**
- Monitor tenants with outstanding balances and follow up via phone call, text, or email
- Respond to tenant inquiries regarding any concerns with rent payments, Tenant Portal, etc.
- Collaborate with the Leasing team to facilitate move-ins for new tenants via AppFolio
- Rent collection and monitoring
- Reporting delinquencies to Rental Property Owners
- Send rent reminders to tenants
- Send Rent Due Notices to tenants and conduct follow-ups
- Facilitate move-ins for new tenants via AppFolio
- Assist in monitoring and coordinating rent increases for all rent-controlled and rent-stabilized units
- Assist in preparing 3-Day Notices to Pay Rent or Quit for delinquent tenants
- Assist in preparing rent increase calculation sheets and notices
**Requirements:**
- Prior work experience in a Property Management company (California-based company, if possible)
- Prior knowledge and experience in Accounts Receivable (A/R) processes
- Proficient in using AppFolio (property management software) and tools
- Strong English communication and writing skills
- Tech-savvy, fast learner
- Organized and has strong attention to detail
- Customer-service oriented
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