Apigee Technical Lead

3 days ago


Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Title: Apigee Technical Lead

We are seeking a highly skilled Apigee Technical Lead to join our team at Manpower Core Group Inc. The ideal candidate will have a strong background in Apigee Edge Cloud and Private Cloud (OPDK) products and architecture, with a proven track record of troubleshooting complex technical problems and providing technical support to teams.

Key Responsibilities:
  • Lead and manage customer escalations and critical issues through effective technical diagnosis and resolution
  • Create and deliver high-quality incident reports for customer critical issues
  • Develop an in-depth understanding of Apigee product technology and enhancements by troubleshooting and performing deep-dive analysis
  • Mentor other team members on handling and managing complex/critical issues
  • Act as a single point of contact for the Google TSE/Engineering team for any technical issues, roadblocks, or escalations
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field of study
  • 5 or more years of IT experience
  • Strong troubleshooting skills in API Management and Gateway systems (Apigee)
  • System/network administrator level knowledge of Linux/Unix or Windows operating systems
  • Knowledge of Networking fundamentals (TCP/IP, Routing, Load Balancing, etc.)
  • Solid knowledge of web technologies (HTTP, HTML, DNS, TCP, etc.) and REST APIs
  • Excellent written and verbal communication skills
Domain Needs:

Cloud knowledge with APIGEE and acts as a Contextual Master



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