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Collection Specialist

1 week ago

Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time

**Job Overview**

Welsend Global Services Inc. is seeking a highly skilled Collection Specialist to join our team in McKinley, Taguig City.

Key Responsibilities:

  • Making outbound calls and following up with customers regarding delinquent accounts in a professional and courteous manner.
  • Discussing overdue payments, payment options, and negotiating payment terms to bring accounts current.
  • Meeting performance targets and goals related to call volume, collection rates, and customer satisfaction.

Requirements:

  • Strong communication and negotiation skills with the ability to handle difficult conversations professionally and empathetically.
  • Willingness to learn in a fast-paced environment.
  • At least 2-3 years of experience in Collection.
  • College graduate/undergraduate degree.
  • Computer literacy.

Work Setup:

  • Office-based, day shift, 6 days a week.
  • Ability to start ASAP.

As a Collection Specialist at Welsend Global Services Inc., you will play a crucial role in ensuring timely payments from our valued clients. If you are a motivated individual with excellent communication skills and a passion for collections, we encourage you to apply.