Account Manager
6 days ago
Role Overview:
We are seeking a dedicated and detail-oriented Customer Service Advocate to join our team at Access Healthcare Services Manila, Inc. The successful candidate will have excellent communication skills and the ability to handle multiple client inquiries with ease.
Key Responsibilities:
- Providing exceptional customer service to healthcare clients.
- Resolving billing and claims issues through effective communication and problem-solving skills.
- Documenting client interactions and maintaining accurate records.
- Collaborating with internal teams to address complex account issues.
Requirements and Qualifications:
- High school diploma or equivalent required; an associate's or bachelor's degree in healthcare administration or a related field is preferred.
- 1-3 years of experience in customer service, preferably in a healthcare BPO or related healthcare industry role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
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