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Patient Account Representative

3 weeks ago

Pasig, National Capital Region, Philippines VISAYA KPO Full time
Job Summary:

This position involves managing patient accounts, resolving billing issues, and collecting payments. The ideal candidate will have strong communication skills, be able to work effectively in a team environment, and maintain confidentiality when handling sensitive patient information.



Main Responsibilities:
  • Manage patient accounts, including resolving billing discrepancies and collecting payments
  • Communicate effectively with patients, internal departments, and external vendors
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements


Requirements:
  • Bachelor's degree in a related field (e.g., business, healthcare administration)
  • At least 1 year of experience in a customer service or billing role
  • Prior experience in the healthcare industry is preferred