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SAP HR/HCM Customer Care Specialist
2 months ago
We are seeking a highly skilled and experienced SAP HR/HCM Customer Care Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Provide timely and effective technical support to clients via phone, email, and chat.
- Assist clients with SAP HR/HCM system issues, including configuration, data management, and troubleshooting.
- Collaborate with internal teams to resolve complex technical issues and improve system performance.
- Develop and maintain knowledge of SAP HR/HCM products and services to provide expert-level support.
- Participate in ongoing training and professional development to stay up-to-date with the latest SAP HR/HCM technologies and best practices.
- 3+ years of experience in SAP HR/HCM technical support or a related field.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Knowledge of SAP HR/HCM products and services, including HR050, HR100, HR305, HR505, and HR110.
- Experience with SuccessFactors EC/ECP and Recruitment is a plus.
- A dynamic and supportive work environment with opportunities for growth and professional development.
- A competitive salary and benefits package.
- The chance to work with a leading provider of SAP HR/HCM solutions.
