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Front of House Shift Leader

2 weeks ago

Manila, National Capital Region, Philippines Asia Select Inc. Full time

As a Front of House Shift Leader at Asia Select Inc., you will be responsible for leading a team of servers and hosts/hostesses to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities:
  • Lead by example in providing exceptional customer service, engaging with customers, and resolving complaints promptly and professionally.
  • Supervise shift operations, ensuring that all aspects of the restaurant run smoothly, including food preparation, customer service, and cash handling.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and reduce waste.

Required Skills and Qualifications:

  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • At least one year of experience in a supervisory role, preferably in a fast-paced restaurant environment.
  • Excellent leadership and communication skills, with the ability to motivate and guide team members.
  • Ability to work flexible hours, including evenings, weekends, and holidays.