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Director of Business Intelligence

1 week ago

Manila, National Capital Region, Philippines Teleperformance Full time

The Vice President and Head of Analytics plays a pivotal role in shaping and driving the analytics strategy as a service across Teleperformance Philippines. This senior leadership position demands a deep understanding of data analysis, advanced analytics, and a strategic mindset to leverage data for enhancing business operations and client satisfaction.

The Key Responsibilities
  • Strategic Leadership: Develop and implement the organization's analytics vision and strategy in alignment with the overall business goals. Provide thought leadership in the areas of advanced analytics, machine learning, and AI.
  • Data Governance: Oversee the establishment and maintenance of data governance frameworks to ensure data integrity, quality, and security. Promote data-driven decision-making processes throughout the organization.
  • Team Management: Lead, mentor, and develop a high-performing analytics team. Foster a culture of continuous learning and innovation within the team.