Data Entry and Reporting Analyst
5 days ago
We are seeking a highly detail-oriented Data Entry and Reporting Analyst to join our team at Satellite Office.
Main Responsibilities
- Lead and Customer Data Management: Monitor and track incoming leads and customer interactions across various channels, ensuring accurate data entry and analysis.
- Reporting and Metrics: Generate regular reports on lead conversion rates, sales pipeline activity, and customer satisfaction metrics, helping us refine our sales strategies.
- Communication and Coordination: Coordinate with sales teams and contact centers to ensure timely follow-up and address customer inquiries, fostering strong relationships with our customers.
- Process Improvement: Identify opportunities to streamline and improve our sales operations, ensuring seamless data integration and analysis.
Qualifications
- Bachelor's degree in Business, Commerce, Marketing, or a related field.
- Strong organizational and time management skills.
- Proficiency in using CRM systems (e.g., DealerSocket) and Microsoft Office 365.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
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