Cloud Engineer for Advanced Security Solutions

7 days ago


Manila, National Capital Region, Philippines Cambridge University Press Full time

Company Overview: Cambridge University Press & Assessment is a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are committed to advancing knowledge, education, and learning worldwide.

Job Description: As a Senior Infrastructure Engineer, you will play a pivotal role in delivering and managing Cloudflare services, focusing on Zero Trust Network Access and other offerings. Your responsibilities will include ensuring the effective execution and oversight of projects, utilizing Cloudflare's capabilities to enhance security and performance across our infrastructure.

Responsibilities:

  • Provide level 3 technical escalation support for colleagues within the team and the wider Technology organisation.
  • Participate in incident response and change management processes, including identifying root causes, implementing solutions, and documenting changes to issues escalated and/or concerns related to current projects handled.
  • Be part of an on-call rota and undertake out-of-hours work.

Requirements: To be successful in this role, you will need a minimum of 5 years' experience in supporting design, implementation, and management of Zero Trust product portfolios and technologies. You must have expertise in network-related software and underlying Internet technologies between L4 and L7 (TCP/UDP, DNS, VPNs, VLANs, proxies, etc.). Experience with DNS over HTTPS (DoH), DNS over TLS (DoT), and related DNS protocols is also required. Additionally, you should be able to configure Cloudflare applications and user policies on WARP VPN and implement Cloudflare Web Application Firewall policies.

Key Skills:

  • Strong analytical, debugging, and troubleshooting skills
  • Ability to apply critical thinking and a sense of urgency for troubleshooting related issues and/or incidents in accordance with published standards and processes
  • Excellent verbal and oral communication skills (English) with both technical and non-technical colleagues from geographically distributed teams on all organisational levels
  • Experience leading and delivering projects


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