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Performance Coach

2 weeks ago

Taguig, National Capital Region, Philippines Linda Hausermann & Associates Full time

About the Position

This Performance Coach role at Linda Hausermann & Associates is focused on developing and implementing training programs that drive performance and engagement. The ideal candidate will have a strong background in adult learning principles and the ability to create interactive and engaging training experiences.

Key Responsibilities

  1. Develop and deliver training programs that meet the needs of our business, focusing on customer service, sales, and other key areas.
  2. Conduct coaching sessions to support employees in applying new skills and behaviors.
  3. Maintain accurate records of training activities, including attendance, evaluations, and feedback.
  4. Collaborate with subject matter experts to develop training content and materials.
  5. Evaluate the effectiveness of training programs and make recommendations for improvement.

Requirements

We are seeking a skilled Performance Coach with:

  • A degree in Education, Training, or a related field.
  • At least 2 years of experience in training and development, preferably in a BPO setting.
  • Proven ability to design and deliver engaging training programs.
  • Strong coaching and facilitation skills.
  • Ability to work independently and as part of a team.