Vital Energy Insights Specialist

3 days ago

San Juan, National Capital Region, Philippines beBeeData Full time ₱350,000 - ₱550,000
Job Title: Data Analyst

The Data Analyst plays a vital role in the SmartEnergy Management Department, supporting accurate meter data management across diverse clients. This involves monitoring data quality, resolving issues, coordinating with providers, and ensuring effective use of internal systems.

Meter Data Support

  • Identify and request missing or substituted meter data.
  • Manually upload and verify data in the internal CRM system.
  • Resolve solar and substituted data-related issues.
  • Escalate unresolved data issues to the Meter Leader.

New Meter Feed Management

  • Review and activate new meter data feeds.
  • Manage CRM tickets for new feed activations.

Stakeholder Communication & Support

  • Provide responsive service to internal and external stakeholders.
  • Coordinate with meter providers and retailers for data access.
  • Respond promptly to internal team queries.

System & Record Maintenance

  • Ensure accuracy of data in internal systems and service records.
  • Maintain up-to-date customer records.

General Team Responsibilities

  • Collaborate with the team for knowledge sharing.
  • Support reporting tasks and departmental needs.
  • Engage in ongoing training and development.
  • Uphold data confidentiality and service standards.
  • Take ownership of task quality and timeliness to meet KPIs.

Requirements:

  • Minimum 3–5 years of experience in a similar role, supported by a relevant degree.
  • Data entry experience required, preferably in a metering environment.
  • Microsoft Office proficiency is essential.
  • Strong communication skills (verbal and written).
  • Excellent planning, time management, and self-organisation.
  • Strong initiative, resourcefulness, and results-driven approach.
  • Good interpersonal skills and a collaborative mindset.
  • Customer service experience preferred.

Benefits:

  • Work from home.
  • Monday to Friday 7:00AM – 4:00PM PHT.
  • Opportunities to work with leading companies.
  • Comprehensive HMO and government-mandated benefits.
  • Training programmes for career development.
  • Engaging company outings and wellness sessions.
  • A supportive and inclusive culture.

This role offers a chance to work directly with leading clients, providing valuable services that make a difference.

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