Network Operations Expert
2 weeks ago
About Us:
White Cloak Technologies, Inc. is a leading provider of cutting-edge technology solutions. We are committed to delivering exceptional service and support to our customers.
Job Description:
- Ensure network uptime and manage Telco escalations
- Maintain SLA on the availability of network infrastructure
- Handle and manage campus and branch network equipment
- Manage UBP Wi-Fi and fixed lines, ensuring stability and compliance with security standards
- Manage telephony routers and equipment, ensuring stability and uptime
- Perform project management of multi-departmental projects involving network, including requirements management, project tracking, deployment, and delivery
- Coordinate with partner vendors relating to network and communication availability
- Liaise with vendors and other IT personnel for problem resolution
- Support and perform any data center network-related activities
Required Skills and Qualifications:
- At least 3 years of experience in networking software and security, VLAN, VOIP, QoS, and Wi-Fi technology
- Extensive knowledge of network deployments and security protocols
- Knowledge and background in Windows Active Directory (AD) systems and LDAP network configuration
- Experience with network equipment: Cisco, Huawei, and other network equipment
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