Network Operations Expert

2 weeks ago


Mandaluyong City, National Capital Region, Philippines White Cloak Technologies, Inc. Full time

About Us:

White Cloak Technologies, Inc. is a leading provider of cutting-edge technology solutions. We are committed to delivering exceptional service and support to our customers.

Job Description:

  • Ensure network uptime and manage Telco escalations
  • Maintain SLA on the availability of network infrastructure
  • Handle and manage campus and branch network equipment
  • Manage UBP Wi-Fi and fixed lines, ensuring stability and compliance with security standards
  • Manage telephony routers and equipment, ensuring stability and uptime
  • Perform project management of multi-departmental projects involving network, including requirements management, project tracking, deployment, and delivery
  • Coordinate with partner vendors relating to network and communication availability
  • Liaise with vendors and other IT personnel for problem resolution
  • Support and perform any data center network-related activities

Required Skills and Qualifications:

  • At least 3 years of experience in networking software and security, VLAN, VOIP, QoS, and Wi-Fi technology
  • Extensive knowledge of network deployments and security protocols
  • Knowledge and background in Windows Active Directory (AD) systems and LDAP network configuration
  • Experience with network equipment: Cisco, Huawei, and other network equipment


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