Healthcare Solutions Coordinator

5 days ago


Manila, National Capital Region, Philippines MedGrocer Full time

MedGrocer's innovative healthcare solutions aim to enhance accessibility and efficiency for millions of Filipinos every year.

The Program Coordinator plays a vital role in ensuring the best patient experience by managing and processing patient orders and requests.

Key Responsibilities:

  • Process and manage patient orders related to program requests, inquiries, or issues in a timely manner
  • Resolve patient concerns and respond promptly to patient inquiries via email and SMS
  • Coordinate with various teams and relevant stakeholders to accommodate patient requests
  • Input all patient data and maintain accurate patient records

Requirements:

  • Knowledge in Google Workspace (Google Sheets, Google Docs, etc.) and relevant computer applications
  • Open to shifting schedules and night shift schedule
  • Open to fresh graduates and experienced professionals
  • Must work onsite in Makati

Benefits:

  • HMO for employees
  • Paid leaves
  • Medicine coupons
  • Opportunities for promotion and performance bonuses
  • 13th month pay


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