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Service Delivery Specialist

2 weeks ago


Makati City, National Capital Region, Philippines JOB MATCHMAKER Full time

Job Overview

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We are looking for a Service Delivery Specialist to join our team at JOB MATCHMAKER. As a key member of our operations department, you will be responsible for managing client accounts, resolving issues, and providing exceptional customer service.

Key Responsibilities

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  • ">
  • Manage client accounts, resolving issues and answering queries">
  • Provide exceptional customer service to clients">
  • Work closely with the Front-End Team to ensure seamless communication and coordination between departments">
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Requirements

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To be successful in this role, you should have a Bachelor's degree in business, marketing, sales, or a related field. A minimum of 1-year administrative work experience is required, with HMO experience being a plus.

You should possess excellent communication skills, organizational abilities, and proficiency in using office software (Microsoft Office). A valid driver's license and ability to drive 4-wheels are also essential.

Benefits

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This role offers a competitive salary package, including a monthly stipend of P18,000 (dependent on experience and qualifications). The working schedule is from 8:30am to 5:30pm, with regular breaks throughout the day.