Customer Service Representative Role

3 weeks ago


Cebu City, Central Visayas, Philippines GDV Stackph Full time

About the Job:

GDV Stackph is seeking a Customer Service Representative to join our team in a dynamic role that involves handling Cable Account inquiries and providing exceptional customer service.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide information on our Cable Account services and features.
  • Work with customers to set up and troubleshoot their accounts.
  • Collaborate with internal teams to resolve complex customer issues.

Qualifications:

  • High School or equivalent diploma required.
  • No prior experience necessary, but a willingness to learn and work in a fast-paced environment is essential.
  • Able to work in a shifting schedule and adapt to changing priorities.
  • Owns a laptop/desktop with a camera, a headset/earphones, and a stable internet connection.

What We Offer:

  • A competitive salary package of up to $23,000 per year.
  • Performance-based bonuses and allowances.
  • Incentives for meeting and exceeding service targets.
  • Comprehensive insurance and other benefits.
  • Night differential and paid training opportunities.

Why Join Us:

At GDV Stackph, we value our employees and offer a positive and supportive work environment. We are committed to helping our customers succeed and are looking for talented individuals who share our passion for delivering exceptional service.



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