Customer Service Representative Role
3 weeks ago
About the Job:
GDV Stackph is seeking a Customer Service Representative to join our team in a dynamic role that involves handling Cable Account inquiries and providing exceptional customer service.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide information on our Cable Account services and features.
- Work with customers to set up and troubleshoot their accounts.
- Collaborate with internal teams to resolve complex customer issues.
Qualifications:
- High School or equivalent diploma required.
- No prior experience necessary, but a willingness to learn and work in a fast-paced environment is essential.
- Able to work in a shifting schedule and adapt to changing priorities.
- Owns a laptop/desktop with a camera, a headset/earphones, and a stable internet connection.
What We Offer:
- A competitive salary package of up to $23,000 per year.
- Performance-based bonuses and allowances.
- Incentives for meeting and exceeding service targets.
- Comprehensive insurance and other benefits.
- Night differential and paid training opportunities.
Why Join Us:
At GDV Stackph, we value our employees and offer a positive and supportive work environment. We are committed to helping our customers succeed and are looking for talented individuals who share our passion for delivering exceptional service.
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