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Global Travel Professional

1 week ago

Manila, National Capital Region, Philippines General Motors Full time
Key Responsibilities

The successful candidate will be responsible for processing travel and expense related cases assigned through Siebel, prioritizing, and addressing requests based on nature, urgency, and impact.

Additionally, they will monitor personal queues and aging cases, ensuring timely case handling and issue resolution.

  1. Process travel and expense related cases assigned through Siebel, prioritizing, and addressing requests based on nature, urgency, and impact.
  2. Monitor personal queues and aging cases, ensuring timely case handling and issue resolution.
  3. Follow established processes for timely case handling and issue resolution, including logging and documenting all inquiries in the case management tool, consulting knowledge resources, escalating cases as needed, and ensuring follow-through to resolution.