CRM System Architect and Team Lead

2 weeks ago


Taguig, National Capital Region, Philippines Michael Page Full time
Job Description

The successful candidate will hold the title of Head for Contact Center CRM Unit and be responsible for leading the team in designing, developing, and supporting Contact Center CRM applications.

You will oversee the implementation and maintenance of the CRM Telephony system and other related projects, ensuring seamless integration and delivery of robust CRM solutions that align with the organization's goals.

About Our Client

The client is a leading financial institution known for its commitment to innovation, customer service excellence, and technological advancements in the banking industry.

  • Key Performance Indicators:
  • Successful delivery of CRM projects.
  • Timely completion of project milestones.
  • Effective team management and stakeholder collaboration.


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