Operations Support Specialist
2 weeks ago
Citi is one of the world's largest banks, serving more than 200 million customers worldwide. Our commitment to innovation and excellence has earned us numerous awards and recognition.
Job Summary:
We are seeking a highly motivated Operations Support Specialist to join our team in Manila. This role will provide day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
The key responsibilities of this role include:
- Providing operations support services, including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team
- Serving as liaison between operations staff, relationship managers, project managers, custodians and clients
Key Responsibilities:
The successful candidate will be responsible for:
- Performing business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
- Providing regular status updates for all project participants and creating presentations for steering committee updates
- Working with various Legal & Compliance teams to obtain sign-off on all regulatory business requirements
Requirements:
To succeed in this role, you will need to have:
- Previous relevant experience in operations support or a related field
- Proficient in Microsoft Office
- General knowledge of client reporting across the industry and our competitors
Why Join Us:
Citi offers a dynamic and inclusive work environment, with opportunities for career growth and professional development. We believe in recognizing and rewarding our employees' achievements and contributions.
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