Recruitment Operations Manager

23 hours ago

Manila, National Capital Region, Philippines NTT Business Process Outsourcing Full time

Talent Acquisition Specialist Job Description:

The Talent Acquisition Specialist will be responsible for providing expert hiring solutions to operations units. This role requires excellent communication skills, experience with high volume recruitment, and a solid understanding of project management practices.

Key Responsibilities:

Responsible for the complete recruitment lifecycle process, including screening, interviewing, and presenting offers of employment.Provide professional advice and guidance to line management and HR colleagues and assist in the resolution of specific problems or issues related to recruitment.Develop and maintain excellent relationships with hiring managers, HR practitioners, and partners within the business units.Educate, consult, and transfer knowledge of staffing processes to hiring managers.Analyze the scope of client needs and provide customized recruitment solutions, both internally and externally focused, to meet current and future human capital requirements.Deliver recruitment services to internal business partners, including front-end analysis, panel interviewing, assessment, selection, and feedback.Design and/or manage staffing programs as they relate to the internal business partners' needs; provide consultation on recruitment initiatives.Work in partnership with the Finance & Administration HR partners to jointly forecast the yearly resource requirements, plan service delivery to meet the changing staffing needs, and regularly monitor and measure results against plans.Support best practices and the values of the Human Resources Profession.Mitigate hiring risks by ensuring adherence to due diligence.

Requirements:

Excellent communication skillsMust have experience with high volume recruitment, ideally in a call centreMust have experience following a systematic recruitment approachCompletion of post-secondary degree or diplomaWell-developed consulting skills to lead a front-end analysis and guide the staffing process to closureSolid understanding of project management practicesStrong behavioural interviewing and assessment skillsStrong knowledge of Human Rights Legislation and Employment Equity Policies and Guidelines.Demonstrated organizational skills to juggle competing priorities, manage a portfolio of over 20 vacancies concurrently, acknowledge all applicants, and regularly communicate progress to hiring managers.A very strong track record in high volume recruitment with experience managing portfolios through a Recruitment Management System.Proven experience in the recruitment of a wide range of positions is preferred, plus frontline staff, management, and specialist roles.1-2 days a month required on site in Pasig City.

Our Team:

We believe that every individual brings unique experiences and perspectives to the workplace. Our inclusive work environment fosters collaboration and innovation, allowing each team member to grow and succeed.

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