Software Development Expert

3 days ago


Pasig, National Capital Region, Philippines The Results Companies Full time
About Us
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs.

We have a 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations, driving growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform.

Your Role
You will be a strong communicator, able to collaborate with internal and external development teams. You'll make informed decisions to solve complex technical challenges related to coding and infrastructure. You'll demonstrate expertise in the JavaScript ecosystem (Node.js and TypeScript) and Python for serverless solutions, webhooks, and general backend development. You'll work with both frontend and backend frameworks, leveraging AWS services such as AWS Lambda, API Gateway, and other serverless tools. You'll apply software design principles in development, having experience setting up and maintaining CI/CD pipelines, working with relational and non-relational databases, and writing and maintaining unit tests. You'll also show fluency in English, both written and spoken, and thrive in a remote work environment.

Our Expectations
We're looking for someone with 5+ years of experience in the software industry, experience with cloud infrastructure and tools, familiarity with event-driven architectures and queue systems, leadership experience with a proactive attitude, and a degree in Computer Science, Software Development or related field.

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