Digital Platform Support Specialist

1 week ago


Quezon City, National Capital Region, Philippines Career Professionals, Inc. Full time
Company Overview
Career Professionals, Inc. is a leading provider of innovative solutions in the digital registration space. Our company is committed to delivering high-quality products and services that meet the evolving needs of our clients.

Job Summary
We are seeking a highly skilled Digital Functional Support Analyst to join our team. The successful candidate will be responsible for configuring our global registration platform (Mercury) and playing a key role in the rollout of one of our most complex digital products. This position requires strong technical skills, attention to detail, and excellent communication abilities.

About the Role
As a Digital Functional Support Analyst, you will work closely with our technology team to configure the Mercury platform. You will translate business requirements into technical specifications and collaborate with functional coordinators to ensure seamless integration. Your primary focus will be on building a robust end-to-end registration process, from pre-registration to on-site registration at shows. To excel in this role, you must have a passion for delivering high-quality work and a keen eye for detail. Your excellent communication skills will enable you to build strong relationships with internal stakeholders and drive successful project outcomes.

Key Responsibilities
• Configure the Mercury platform to meet business requirements
• Collaborate with functional coordinators to understand business needs and timelines
• Develop a deep understanding of the end-to-end registration process
• Translate business requirements into technical specifications
• Build strong relationships with internal stakeholders

What We Offer
• Competitive salary ($80,000 - $110,000 per annum)
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Requirements
• Bachelor's degree in Computer Science or related field
• 3+ years of experience in technical configuration and support
• Strong technical skills, particularly in UI and backend development
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast-paced environment

Benefits
• Comprehensive health insurance plan
• Retirement savings plan
• Paid time off and holidays
• Professional development opportunities

Others
• Career Professionals, Inc. is an equal opportunity employer. We welcome applications from diverse candidates who share our commitment to innovation and excellence.

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