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Cebu Financial Services Representative

2 weeks ago

Cebu City, Central Visayas, Philippines Fusion CX Full time

We are seeking a dedicated and customer-focused Financial Industry Customer Advocate to join our team at Fusion CX in Cebu. As a key member of our customer support team, you will play a vital role in assisting customers navigate the process of securing payday loan approvals. This is an exciting opportunity for individuals who are passionate about delivering exceptional service and building lasting relationships.

About the Role

The Loan Qualification Specialist - Cebu position requires a self-motivated individual who is comfortable working in a dynamic environment and engaging with customers confidently on inbound and outbound calls. Your primary responsibility will be to provide clear, accurate, and helpful information to customers while fostering a professional yet friendly relationship.

To succeed in this role, you must possess excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. If you thrive in a high-pressure environment and are committed to delivering outstanding customer service, we encourage you to apply.