Global Supply Chain Claims Analyst

3 days ago


Manila, National Capital Region, Philippines SCHENKER Manila Administrative Competence Center Inc. Full time
Key Responsibilities

The successful candidate will be responsible for addressing front-line claims issues, gathering and verifying information, implementing preventive measures, communicating with stakeholders, providing reporting and feedback, maintaining financial data, adhering to risk management policies, building relationships, contributing to process improvements, handling healthcare/pharma shipments, encouraging innovation, participating in team meetings, and maintaining work procedures.

Requirements:

  • Previous experience in 3PL customer relationship management.
  • At least 5 years' experience in claims and/or supply chain/freight forwarding industry.
  • Advanced computer literacy and proficiency in relevant software applications.
  • Ability to engage in contentious dialogue with customers and suppliers while maintaining a customer-focused outlook.
  • Strong commercial acumen, with the ability to weigh risk and reward.
  • Effective written communication skills, with the ability to produce clear and concise reports and documentation.
  • Efficient and effective data management skills, with the ability to analyze and interpret complex data sets.
  • Good interpersonal skills, with the ability to build and maintain strong relationships with customers and stakeholders.
  • Ability to work independently, manage issues effectively, and prioritize tasks to meet deadlines.
  • Eagerness to learn and develop, with a commitment to ongoing professional growth and development.


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