Learning Experience Architect
5 days ago
Unlock your potential at NICE, where we strive to push beyond our limits. We're a company that thrives on innovation and collaboration. Our mission is to deliver exceptional customer experiences, fight financial crime, and ensure public safety.
About the RoleWe're seeking an Instructional Designer to join our team. This role will focus on designing and developing technical enablement content for global use within live and virtual environments. You'll work with cross-functional teams to create engaging e-learning content that provides a continuous learning environment.
The ideal candidate will have 3+ years of experience in instructional design or courseware development, along with solid technical aptitude to learn NICE's product portfolio. You'll be responsible for keeping existing training material updated with each NICE platform version release. Additionally, you'll research and sustain technical product aptitude, delivering product and technology-based trainings to various learner profiles.
Key Responsibilities- Design and develop technical enablement content for global use within live and virtual environments.
- Create engaging e-learning content designed to provide a continuous learning environment.
- Develop and deploy learning assessments to ensure and improve information retention.
- Keep existing training material updated with each NICE platform version release.
- Research and sustain technical product aptitude.
- Deliver product and technology-based trainings to various learner profiles.
- 3+ years of experience in instructional design or courseware development.
- Solid technical aptitude to learn NICE's product portfolio.
- Ability to identify competency gaps that can be addressed through learning and development programs.
- Excellent communication skills and ability to work collaboratively within a team environment.
- Bachelor's Degree or equivalent years of experience required.
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