Porting Operations Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeProblem Full time ₱2,500 - ₱3,000

Find the perfect candidate for your customer support team as a Porting Operations Specialist.

Description

This role requires a meticulous individual who can manage data and processes with precision. As a Porting Operations Specialist, you will be responsible for becoming an expert in back-office porting operations.

Key tasks include:

  • Becoming proficient in all aspects of back-office porting operations to ensure accuracy and efficiency.
  • Handling repetitive data entry tasks with attention to detail and organization.
  • Troubleshooting and resolving porting-related issues by considering multiple perspectives.
  • Following established procedures and adapting to updates or changes effectively.
  • Communicating complex technical processes clearly to customers.

You will be an integral part of our team, working closely with colleagues and supervisors to provide exceptional customer service.

Requirements

To succeed in this role, you must have:

  • 1-2 years of related experience, preferably handling porting tasks or similar responsibilities.
  • Previous experience in customer support or a similar role is essential.
  • Exceptional attention to detail and accuracy.
  • Able to perform repetitive tasks while maintaining focus and consistency.
  • Strong problem-solving skills and the ability to approach issues with a solution-oriented mindset.
  • Adaptability to evolving procedures and processes.
  • Excellent communication skills, conveying technical concepts to non-technical audiences.
What We Offer

As a Porting Operations Specialist, you will enjoy:

  • A dynamic and supportive work environment.
  • The opportunity to develop your skills and expertise in a fast-paced industry.
  • A competitive salary and benefits package.
About This Role

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role.

We encourage applications from motivated and experienced professionals who are eager to take on new challenges and contribute to our team's success.

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