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Coffee Shop Operations Supervisor

3 weeks ago

Davao City, Davao, Philippines DSG Sons Group Inc. (Gaisano Malls) Full time
  • About the Role: As the Coffee Shop Operations Supervisor, you will be responsible for overseeing the daily activities of our coffee bar, ensuring excellent customer service and product quality.

Key Responsibilities:

  • Sales and Marketing: Drive sales growth by maintaining a strong presence in the store, promoting products, and developing effective marketing strategies.
  • Staff Management: Lead and motivate a team of baristas and support staff to achieve high standards of performance and productivity.
  • Inventory Management: Monitor and control inventory levels to minimize waste and optimize stock levels.
  • Customer Care: Foster a culture of excellent customer service, addressing customer complaints promptly and fairly.