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IT Support Professional

3 weeks ago

Davao City, Davao, Philippines Normelin Computer Shop Full time

Normelin Computer Shop is seeking a highly skilled IT Support Professional to join our team.

Job Description

The successful candidate will be responsible for providing technical support to customers, including diagnosing and repairing complex computer hardware and software issues.

Key responsibilities include:

  • Responding to customer inquiries and resolving technical issues in a timely and efficient manner.
  • Providing technical guidance and support to customers, ensuring they understand complex solutions.
  • Collaborating with other teams to ensure seamless delivery of technical services.
Requirements

To be successful in this role, the ideal candidate will possess:

  • Strong technical skills, including in-depth knowledge of computer hardware and software, operating systems, networking concepts, and troubleshooting techniques.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.