Customer Service Representative

17 hours ago


Ayala Alabang, National Capital Region, Philippines Neksjob Full time

About Neksjob

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Neksjob is a leading provider of travel services, dedicated to delivering exceptional customer experiences.

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Job Summary

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We are seeking a skilled Customer Service Representative to join our team. As a Travel Solutions Expert, you will be responsible for processing reservations, providing support, and offering travel advice to our clients.

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Key Responsibilities

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  • Process travel reservations for flights, hotels, car rentals, and other services based on client requests.">
  • Provide excellent customer support by answering inquiries, offering travel recommendations, and addressing any issues related to bookings.">
  • Understand clients' travel preferences and budgets to recommend suitable options and itineraries.">
  • Handle modifications, cancellations, and rebookings as necessary, ensuring compliance with policies and procedures.">
  • Prepare travel itineraries and provide clients with necessary travel documents, such as tickets and confirmations.">
  • Promote travel packages, deals, and add-on services to enhance the overall travel experience.">
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Minimum Qualifications

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  • At least High School Graduate/Senior High School Graduate (with diploma/certificate).">
  • One year of customer service experience in a call center environment.">
  • Must possess basic web navigation skills.">
  • Willingness to work flexible schedules, including holidays, weekends, and extended working hours.">
  • Ability to work in a fast-paced environment and adapt to changing situations.">
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Why Join Neksjob

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We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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Language Code: en



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