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Retail Team Member

3 weeks ago

Davao City, Davao, Philippines Duluth Trading Company Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our retail team as a Retail Team Member. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities:
  • Customer Service: Respond promptly to customer inquiries, resolve issues efficiently, and exceed customer expectations through personalized service.
  • Product Knowledge: Develop a comprehensive understanding of our products, including features, benefits, and applications, to provide informed recommendations to customers.
  • Sales Growth: Meet or exceed sales targets by effectively communicating product information, identifying opportunities to upsell/cross-sell, and providing excellent customer service.
  • Store Operations: Maintain a safe and organized store environment, adhere to company policies and procedures, and participate in visual merchandising and inventory management.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Retail experience preferred, but not necessary.
  • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a passion for delivering exceptional customer experiences.