Customer Service Coordinator

2 weeks ago


Baguio City, Cordillera, Philippines Brenton International Venture Manufacturing Corporation Full time
Job Description

The Customer Service Coordinator will be responsible for coordinating customer services across various departments, ensuring seamless communication and resolving any issues promptly. This position requires excellent communication and problem-solving skills.

Main Responsibilities
  1. Customer Engagement
  • Provide market information such as competitors pricing and marketing initiatives.
Document Management
  • Collect and maintain accurate records of customer interactions, transactions, and feedback.
Issue Resolution
  • Resolve customer complaints and concerns in a timely and professional manner.
Requirements
  • Interpersonal Skills
    • Foster strong relationships with customers, colleagues, and stakeholders.
  • Analytical Thinking
    • Analyze data and trends to identify areas for improvement and develop strategies for growth.
Benefits Package

We offer a comprehensive benefits package, including medical insurance, retirement plans, and paid time off. Our employees also enjoy access to ongoing training and development opportunities to enhance their skills and career prospects.



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