Technical Service Engineer

2 weeks ago


Davao City, Davao, Philippines A1 Business Solutions Full time
Job Overview

A1 Business Solutions is committed to delivering exceptional services to our clients, and we are seeking a skilled IT Technical Support professional to help us achieve this goal.

This role involves working closely with other IT staff to ensure systems are functioning optimally and that internal security protocols are followed. The successful candidate will also have experience with software installation and configuration, as well as network support.

We are looking for a proactive individual who can think critically and solve complex problems. Strong communication and interpersonal skills are essential in this role.

In this position, you will be responsible for:

  • Installing and configuring software applications, updates, and patches on user systems.
  • Assisting with network issues, including connectivity problems, Wi-Fi troubleshooting, and VPN setup.
  • Maintaining records of support requests and solutions, including troubleshooting steps, problems resolved, and feedback from users.

We offer a collaborative and dynamic work environment, with opportunities for professional growth and development.



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