Operations Improvement Analyst
2 weeks ago
Trends Group, Inc. seeks an experienced IT Operations Analyst to join our team. In this role, you will participate and support activities enhancing service operations and operationalizing new service portfolios to achieve excellence, efficiency, and customer retention.
Responsibilities- Execute tasks assigned by the Shift Manager in a timely and effective manner to improve organizational performance.
- Follow effective and efficient processes, escalation protocols, and report significant events to the Shift Manager.
- Collaborate with other team members to enhance workflows, documentation, standards, and processes, and contribute to knowledge and information relevant to Service Operations.
We aim to optimize operational efficiency through effective resource allocation. As an IT Operations Analyst, you will:
- Evaluate availability and capacity-related issues, providing suggestions and escalating when necessary.
- Ensure managed devices' resources are within acceptable thresholds and escalate threshold breaches.
A robust business continuity plan is crucial in minimizing risks and disruptions. As an IT Operations Analyst, you will:
- Understand your role in the Business Continuity Plan (BCP) and ensure compliance once executed.
- Identify and report risks to people and processes that may impact clients, Sales Groups, and other stakeholders.
Excellent client support and engagement are vital to our success. As an IT Operations Analyst, you will:
- Perform triage on received events and incidents, handle cases assigned to the team, and process Service Requests within agreed SLAs.
- Restore failed services promptly, adhere to best practices, and applicable frameworks for Events Management.
- Handle escalations and follow-ups until resolution, collect relevant data for Root-Cause-Analysis (RCA) Reports, and update incident tickets and inform Shift Managers.
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Healthcare Operations Analyst
1 day ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeJob Description: Healthcare Operations AnalystWe are seeking a talented Healthcare Operations Analyst to join our team at IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC.Main ResponsibilitiesThe Healthcare Operations Analyst will:Conduct research to identify trends and patterns in data.Develop and implement process improvements to enhance data quality and...
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Financial Operations Analyst
1 week ago
Manila, National Capital Region, Philippines Shell Business Operations - Manila Full timeAbout the RoleWe are seeking a Financial Operations Analyst to join our team in Manila. As a Financial Operations Analyst, you will be responsible for delivering key finance processes and driving value by delivering end-to-end operational excellence.Key ResponsibilitiesOperate complex scope in the area of Contracts & Pricing, Exchanges, Stock Recording &...
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Process Improvement Specialist
2 weeks ago
Manila, National Capital Region, Philippines Google Operations Center Full timeThe Google Operations Center seeks a highly skilled Tech Process Team Lead to drive payments and facilitation on monetized Google products. In this role, you will work closely with operations, engineering, and finance groups to develop technical solutions and troubleshoot partner issues.Key Responsibilities:Lead a team of tech process analysts and quality...
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Business Improvement Analyst
5 days ago
Manila, National Capital Region, Philippines Dexcom Inc. Full timeBecome a Business Improvement Analyst at Dexcom Inc.We are seeking an experienced Business Improvement Analyst to join our team. As a Business Improvement Analyst, you will be responsible for analyzing business processes and identifying opportunities for improvement.About the Role:Analyze business processes to identify opportunities for improvement.Develop...
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Operations Improvement Analyst
1 week ago
Manila, National Capital Region, Philippines Medical Trends & Technologies,(MEDT2EK) Inc. Full timeMEDICAL TRENDS & TECHNOLOGIES, INC. (MEDT2EK) is a pioneering company in the field of diagnostic solutions. We strive to deliver accurate and timely results, leveraging the latest technology and expertise to advance the quality of life.Job Overview:The Process Analyst is an integral part of our team, responsible for designing and implementing process...
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Performance Improvement Analyst
1 week ago
Manila, National Capital Region, Philippines Spanasiacarrier Full timeSpanasiacarrier is seeking a results-driven Terminal Network Operation Analyst to join our team. In this role, you will be responsible for gathering and analyzing operational data to identify opportunities for improvement and developing strategies to enhance operational performance.Main Responsibilities:Analyze operational data to identify areas for...
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Tech Process Operations Manager
2 weeks ago
Manila, National Capital Region, Philippines Google Operations Center Full timeThe Google Operations Center is seeking a skilled Tech Process Team Lead to support our partners on payment processing and facilitation. As a key member of our team, you will work closely with operations, engineering, and finance groups to develop technical solutions and troubleshoot partner issues.Responsibilities:Manage a team of tech process analysts and...
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Performance Improvement Analyst
1 week ago
Manila, National Capital Region, Philippines RELX Full timeJob BriefWe are looking for a detail-oriented Sales Operations Analyst to support our sales organization at RELX, focusing on improving operational efficiency and effectiveness.Primary ResponsibilitiesSupport sales management in their daily operations.Coordinate projects to enhance operational processes.Develop and implement processes to improve the sales...
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Systems Improvement Analyst
6 days ago
Manila, National Capital Region, Philippines Primover Consultancy Services, Inc. Full timePrimover Consultancy Services, Inc. is a reputable organization seeking a skilled Business Analyst to enhance our operational efficiency and effectiveness.Key ResponsibilitiesWork closely with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows.Translate business requirements into functional...
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Process Improvement Analyst
2 weeks ago
Manila, National Capital Region, Philippines weSource Full timeWe're seeking a skilled Senior Business Analyst to join our team at weSource. As a key member of our transformation team, you'll be responsible for helping us drive process improvements and enhance our back-office operations.Key ResponsibilitiesAssist in defining and shaping the company's requirements and business processes in various back-office areas.Act...
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Process Improvement Analyst
5 days ago
Manila, National Capital Region, Philippines Carnival Full timeCarnival Cruise Lines' entity in the Philippines is seeking a skilled Business Analyst to join its team.This role presents a unique chance for a passionate professional to make a meaningful impact on business operations.Main duties include:Managing process improvement projects to improve business efficiency.Working closely with Directors of CATO and VP for...
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Operational Improvement Manager
1 day ago
Manila, National Capital Region, Philippines Michael Page International Recruitment Philippines Inc. Full timeOperational Improvement Manager Job SummaryWe are seeking an experienced Operational Improvement Manager to join our team in the manufacturing industry. In this role, you will be responsible for driving operational excellence through process improvement initiatives.Key Responsibilities:Develop and implement process improvements that leverage both SAP and...
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Process Improvement Analyst
1 day ago
Manila, National Capital Region, Philippines iOPEX Technologies Full timeiOPEX Technologies is a dynamic and growing company that offers exciting career opportunities for professionals who share our passion for innovation and excellence. As a Process Improvement Analyst, you will play a key role in identifying and implementing process improvements that drive business growth and efficiency.You will be responsible for analyzing...
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Financial Analyst Liaison
1 week ago
Manila, National Capital Region, Philippines Shell Business Operations Full timeJob DescriptionThis is a challenging role that requires analysis and interpretation of complex financial and operational information and developing a thorough understanding of the drivers for Shell Business Operations' earnings and cash flow.You will be working closely with the SPC Board, Corporate Secretary, and External Relations to implement an Investor...
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Financial Analyst
7 days ago
Manila, National Capital Region, Philippines Shell Business Operations - Manila Full time**Job Summary**We are looking for a Financial Analyst - ERA Team to join our team at Shell Business Operations in Manila. The ideal candidate will have strong analytical skills and experience in financial analysis, particularly in the area of energy risk accounting.**Key Responsibilities:**Analyze and interpret financial data to identify trends and areas for...
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Process Improvement Analyst
1 day ago
Manila, National Capital Region, Philippines Emapta Full timeJob DescriptionThis Business Applications Analyst will support business teams in effectively utilizing systems based on defined processes. As the primary contact for stakeholders, you will address technical and business-related inquiries, optimize workflows, and drive both tactical and long-term improvements in process efficiency and application utilization...
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Business Process Analyst
1 week ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full timeJob DescriptionThis role is responsible for ensuring the smooth operation of our production processes, maintaining data quality, and providing excellent customer service.We are seeking a highly organized and detail-oriented individual to join our team as a Business Process Analyst. In this role, you will be responsible for analyzing business processes,...
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Systems Improvement Analyst Job Opening
2 days ago
Manila, National Capital Region, Philippines ORIX METRO Leasing and Finance Corporation Full timeJob OverviewThis Systems Improvement Analyst job opening is an excellent opportunity for individuals who want to make a meaningful impact on organizational efficiency. As a Business Analyst, you will play a crucial role in analyzing, designing, and implementing information systems to achieve intended outcomes.Key responsibilities include:Collaborating with...
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Process Improvement Analyst
13 hours ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeProcess Improvement Analyst:HCL Technologies Philippines Inc is looking for a detail-oriented Process Improvement Analyst to join our team. The ideal candidate will possess strong process knowledge of Service Desk with minimum 2 years of experience and proficiency in Excel and presentation software.Key responsibilities include:Conducting daily audits and...
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Performance Improvement Analyst
1 week ago
Manila, National Capital Region, Philippines Infinit-O Full timeRole OverviewWe are seeking a talented Research Analyst to join our team at Infinit-O. As a key member of our operational unit, you will contribute to driving business growth and improvement through data-driven solutions.Your primary responsibilities will include collecting and analyzing data to support various operational areas, as well as utilizing...