Senior Account Strategist

2 weeks ago

Taguig, National Capital Region, Philippines Michael Page Full time

Unlock Growth Opportunities as a Global Client Lead at Michael Page

  • We are seeking an experienced Global Client Lead to join our team and drive strategic growth for key accounts.
About Our Partner

A leading global IT services and consulting company, renowned for delivering innovation, digital transformation, and large-scale technology solutions to respected organizations.

Job Overview

  • Serve as the primary relationship manager for clients, understanding their business needs and ensuring delivery excellence.
  • Lead internal and external escalations, coordinating with cross-functional teams to drive timely solutions.
  • Identify and pursue growth opportunities within the account, including upselling and cross-selling.
  • Conduct regular business reviews and maintain strong communication with senior client stakeholders.
  • Develop a deep understanding of the client's industry and strategy to position the business as a long-term partner.
  • Track performance metrics and ensure SLAs and KPIs are met or exceeded.
The Ideal Candidate
  • Minimum 8-10 years experience in client relationship management, account management, or delivery leadership in IT services, consulting, or a related field.
  • Proven success in managing large-scale accounts, particularly in a farming capacity.
  • Strong background in escalation management, both internal and client-facing.
  • Excellent interpersonal, stakeholder management, and communication skills.
  • Strategic mindset with the ability to uncover opportunities and influence client decisions.
What We Offer
  • Leadership role with visibility across senior stakeholders.
  • Competitive compensation and benefits.
  • Collaborative and growth-focused work environment.

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