Performance Improvement Specialist

6 days ago


Cebu City, Central Visayas, Philippines Firstsource Full time

About the Position:

We are seeking a highly skilled Quality Assurance professional to join our team.

The successful candidate will be responsible for:

  • Conducting regular audits to ensure compliance with quality standards.
  • Analyzing performance data to identify trends and areas for improvement.
  • Providing recommendations for process improvements to senior leadership.
  • Developing and maintaining quality metrics and reporting dashboards.

Requirements:

  • Bachelor's degree in Quality Assurance, Business Administration, or related field.
  • Minimum 3 years of experience in quality assurance, operations management, or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


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