Senior Business Intelligence Analyst
1 day ago
Job Title: Senior Business Intelligence Analyst
About the RoleWe are seeking an experienced Senior Business Intelligence Analyst to join our team. As a key member of our analytics department, you will be responsible for creating and maintaining business intelligence dashboards and reports that provide valuable insights to stakeholders.
Your primary focus will be on generating and analyzing operations and financial reporting to deliver high-quality results, on time and on target while working across teams. You will also oversee the management of forecasting tools, including Snowflake tables and Sigma reports, used by the team.
In this role, you will have the opportunity to work closely with various teams, including Finance, Machine Learning, Operations Management Team Optimization, and Quality, to drive business growth and improvement.
Key Responsibilities- Translate business strategies into forecasting parameters and scenarios.
- Conduct data querying, cleaning, and organization to bolster forecasting efforts.
- Create and maintain forecasting dashboards and reports for effortless data visualization and interpretation.
- Oversee the management of forecasting tools, including Snowflake tables and Sigma reports, used by the team.
- Bachelor's degree in a related field such as Business Administration, Computer Science, or Mathematics.
- A minimum of 3 years of experience in business intelligence, data analysis, or a related field.
- SQL coding and query skills required.
- Experience with Mode preferred but not required.
- 5+ years call center or outsourcing experience.
- Reporting experience.
- Advanced skill in Excel and other MS Office applications.
- Must be able to work in a flexible shift.
- Business Intelligence Platform Administration (Power BI, Tableau, Qlik) experience.
- Ability to deliver high-quality results, on time and on target while working across teams.
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