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Tax Service Leadership Position

1 week ago

Pasig, National Capital Region, Philippines Mass Markets Full time
About the Role

This is an exciting opportunity to join Mass Markets as a Tax Customer Service Manager, where you will be responsible for leading a team of customer service agents in delivering exceptional tax-related services. As a seasoned leader, you will provide expert guidance and support to your team, ensuring they have the knowledge and skills needed to excel in their roles.

The ideal candidate will have a strong background in tax accounting and management, with experience in supervising teams and driving business results. They will possess excellent communication and interpersonal skills, with the ability to motivate and inspire their team to deliver outstanding performance.

As a Tax Customer Service Manager at Mass Markets, you will play a critical role in shaping the company's customer experience strategy, working closely with cross-functional teams to ensure seamless execution. You will be responsible for coaching and developing your team members, providing regular feedback and performance evaluations, and identifying areas for improvement.

This is an excellent opportunity to grow your career and make a meaningful impact on our customers' lives. If you are passionate about leadership, customer service, and tax accounting, we encourage you to apply for this role.