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Cloud Infrastructure Specialist

1 week ago

Taguig, National Capital Region, Philippines Procter & Gamble Full time

Job Description

We are seeking a talented Senior Site Reliability Engineer to lead our regional SRE team in the Philippines. As a key member of our Intelligent Operations team, you will be responsible for managing and optimizing our internally developed Observability and Event Management platforms.

You will provide operational support for the Asia region, collaborate closely with our product and engineering teams, and influence the product roadmap to ensure system reliability, optimize costs, meet compliance and security requirements, and deliver new functionalities for the business.

Responsibilities

  • Build and lead a regional SRE team, providing strong leadership, mentorship, and accountability for their performance and results.
  • Manage work and time of the regional SRE team to ensure proper coverage.
  • Hands-on work on incident management, client onboarding, and handling customer requests, ensuring timely resolution and adherence to SLIs, SLOs, and SLAs.
  • Own SLOs and SLIs, driving continuous improvements for SLO and SLI.
  • Reduce Mean Time to Restore Service and Mean Time to Resolve Requests.

Requirements

  • Extensive knowledge and experience in IT technologies, spanning from operating systems to network infrastructure and cloud platforms.
  • Proficiency in Kubernetes, with hands-on experience in running and investigating workloads in a Kubernetes environment.
  • Strong scripting and automation skills.
  • Familiarity with GitHub.
  • Hands-on experience with Cloud platforms (Azure preferred) and infrastructure provisioning.