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Chief Technology Officer

1 week ago

Manila, National Capital Region, Philippines Viventis Search Asia Full time
Job Summary

The Chief Technology Officer is responsible for overseeing all technology operations and aligning IT strategies with the company's business objectives. This role involves managing IT infrastructure, retail systems, cybersecurity, and digital transformation initiatives to enhance customer experience and business efficiency.

Key Responsibilities
  • IT Strategy & Leadership:
  • Develop and execute the IT strategy aligned with business goals.
  • Lead digital transformation efforts, including e-commerce and omnichannel retail initiatives.
  • Collaborate with leadership to leverage technology for competitive advantage.

Retail Systems & Infrastructure Management:

  • Oversee the implementation and maintenance of POS (Point of Sale) systems, ERP, CRM, and other retail-related technologies.
  • Ensure seamless integration of in-store and online shopping experiences.
  • Optimize IT infrastructure, including cloud computing, network security, and data management.

Cybersecurity & Compliance:

  • Establish robust cybersecurity policies and safeguard customer and company data.
  • Ensure compliance with data protection regulations (e.g., GDPR, CCPA, PCI-DSS).
  • Conduct regular security audits and risk assessments.

IT Operations & Support:

  • Oversee IT service desk operations, ensuring timely support for retail locations and corporate offices.
  • Manage IT budgets, vendor relationships, and procurement processes.
  • Lead disaster recovery and business continuity planning.

Team Leadership & Development:

  • Recruit, mentor, and develop IT team members.
  • Foster a culture of innovation and continuous improvement.
  • Provide training programs to enhance technology adoption within the company.